Privacy Policy
Last updated: January 2026
United Way Haliburton Kawartha Lakes respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
What Personal Information We Collect
We collect only the personal information necessary to support our charitable work, which may include:
- Name, mailing address, email address, and phone number
- Donation and volunteer information
- Information required for tax receipts or program participation
We collect personal information directly from you or with your consent.
How We Use Personal Information
We use personal information to:
- Deliver programs and services
- Process donations and issue tax receipts
- Communicate with donors, volunteers, and partners
- Meet legal, regulatory, and reporting requirements
We do not sell or trade personal information.
Consent
By providing personal information to us, you consent to its collection, use, and disclosure for the purposes identified. You may withdraw your consent at any time, subject to legal requirements.
How We Protect Personal Information
We use reasonable safeguards appropriate to our size and capacity to protect personal information, including:
- Secure electronic systems and passwords
- Limited access to personal information
- Confidentiality expectations for board members, staff, and volunteers
Sharing Personal Information
We may share personal information with trusted service providers (such as donation processing or IT services) only as necessary and only with appropriate safeguards in place.
We may also disclose information if required by law.
Retention of Information
Personal information is retained only as long as necessary to fulfill its purpose and legal obligations and is securely destroyed when no longer required.
Access and Correction
You have the right to request access to your personal information and to ask that it be corrected if it is inaccurate or incomplete.
Questions or Concerns
If you have questions or concerns about privacy, or wish to make a request regarding your personal information, please contact:
Shantal Ingram
Co-Executive Director
shantal@hkl.unitedway.ca
705-878-5081
If concerns are not resolved, you may contact the Office of the Privacy Commissioner of Canada.
Our Commitment
As part of the United Way Centraide network, we are committed to maintaining the trust of our community by handling personal information responsibly and transparently.
The United Way Haliburton Kawartha Lakes is committed to protecting the privacy and confidentiality of your personal information. The information you provide may be used to assist in the proper administration and acknowledgement of your gift, to issue tax receipts, and to periodically send literature on United Way, or to invite you to events and/or information sessions and/or to fulfill your information requests with expressed permission. If you have any questions please do not hesitate to call our office at 705-878-5081. Our Charitable Registration number is 105454508RR0001.
Donor Rights
Statement of Principles of Donors’ Rights
The Donor participates in the very essence of our mission and purpose. Rights, prerogatives and fundamental privileges must be recognized at all times and without reservation.
The right to be informed of the organization’s mission and purpose and to become a member of the organization if the donor so wishes;
The right to know the identity of the organization’s officers and members of the Board of Directors and to expect that they act with the greatest transparency, integrity and discernment in implementing the organization’s mission and purpose for the best interests of the community;
The right to have access to the organization’s annual financial statements and to easily obtain a copy;
The right to know how donations, directly or indirectly contributed to the organization are distributed, and to be assured that donated funds are used as intended by the donor;
The right to be treated with consideration and respect by the organization and to receive appropriate acknowledgement and recognition;
The right to confidentiality regarding personal information about donors and facts about their donations;
The right to expect that all relationships between the organization’s representatives and the donor, will be professional in nature;
The right to be informed of the exact nature of the relationship which exists between fundraisers and the organization;
The right to expect that the organization will not share or sell a mailing list which includes the donor’s name, without providing the donor with a meaningful opportunity to decline;
The right to ask questions of the organization and expect prompt, truthful and complete answers in an easy-to-understand manner.